iTEP Hospitality

Lodging, Cruiseline, and Tourism English Assessment

English language skills are an essential part of working in the hospitality industry. The iTEP Hospitality Test was created to provide hospitality business owners and hiring managers with the most accurate information possible for recruiting, placement, and internal promotion decisions. Using content specific to the hospitality industry, this test focuses on speaking and listening skills, and has proved to be the best way to assess the English ability of your staff and new hires.


In each section, examinees will encounter content and questions targeted to varying levels of proficiency.

A   Listening — 20 minutes/ three parts

Part 1. Eight high-beginning to low-intermediate level short conversations of two to three sentences, each followed by one multiple-choice question.
Part 2. One two- to three-minute intermediate-level conversation, followed by five multiple-choice questions.
Part 3. One four-minute upper level-lecture, followed by five multiple-choice questions.

B   Speaking — 5 minutes/ two parts (plus one minute warm-up section.

Part 1. The examinee hears and reads a short question geared to low-intermediate level, then has 30 seconds to prepare a spoken response and 45 seconds to speak.
Part 2. The examinee hears a brief upper-level statement presenting two sides of an issue, then is asked to express his or her thoughts on the topic, with 45 seconds to prepare and 60 seconds to speak.

Please complete the booking schedule form below and indicate your preferred testing date and time. We will reply to you to confirm your test date.*

*Note. This is a preliminary booking, please wait for an email confirmation before proceeding to the test center.